Privacy and Cookies
Article 1 Information that we collect
1.1 We may collect and process the following data about you:
a) Information that you provide by filling in forms on our websites www.bulangandsons.com and shop.bulangandsons.com. This includes information provided at the time of registering to use our website(s), subscribing to our services, posting material or requesting further services. If you contact us, we may keep a record of that correspondence.
b) Details of transactions you carry out through our site and of the fulfillment of your orders.
c) Details of your visits to our site and the resources that you access.
1.2 We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to:
a) administer your account with us.
b) verify and carry out financial transactions in relation to payments you make online.
c) audit the downloading of data from our website.
d) improve the layout and/or content of the pages of our website and customize them for users.
e) identify visitors on our website.
f) carry out research on our users’ demographics.
g) send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
1.3 We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier).
Article 2 Other uses of you personal information
2.1 We may use your personal information for market research. Your details are anonymous and will only be used for statistical purposes.
2.2 We may also send you other information about us, our websites, our products, our (sales) promotions and our newsletter. If you don’t want to receive any of this additional information, please click the “unsubscribe” link in any e-mail that we send to you.
2.3 We may further anonymise data about users of the website generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the website or a link contained in an email to those registered to receive them, and supplying that anonymised data to third parties such as publishers. However, that anonymised data will not be capable of identifying you personally.
Article 3 Third Parties and Links
3.2 We may exchange information with third parties for the purposes of fraud protection .
3.3 We may transfer our databases containing your personal information if we sell (a part of) our business.
3.4 Our website may contain advertising of third parties and links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Article 4 Cookies
4.1 We may obtain information about you by using a cookie file, which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. Cookies help us to tailor our website to suit you and to reflect your tastes and your browsing habits. They also allow us to save any information you have entered so you don’t have to enter it all again the next time you visit. There are two different kind of cookies: session cookies, which are deleted the moment you quit your browser and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or, in some cases, permanently.
4.2 Most of the cookies we use are session cookies, which are deleted at the end of your browser session. We use these to allow you to use our shopping function. We do use some cookies that remain on your computer after you have quit your browser. This kind of cookie enables our system to recognize that you’ve visited our website before and to remember which settings and products you preferred. These temporary/permanent cookies have a lifespan of around one month to ten years, after which they will be automatically deleted. These cookies allow us to collect and analyze data to come up with strategies to improve our website. This makes our website easier for our customers to use and helps us to provide you with personal recommendation of products you may like.
4.3 The cookies we use are never used to store any personal information. Our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymised information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were most popular etc.
4.4 If you register with us or if you continue to use our website, you give us permission to store you user information on cookie files and you allow these files to remain on your computer after you ended your browser, so they may be used upon you next visit to our website.
Article 5 Log Information
5.1 When you visit our website may collect information that is sent form your browser to our server log files. The information transferred may include, for example, time and date or visit to our site, which pages were viewed, IP address, URL of website that referred you to our website, how much information has been stored and which browser you have been using.
5.2 Once we have all this information, all IP addresses are deleted or anonymised. The anonymous information stored in this log file is then used to improve the shopping experience on our website.
Article 6 Security
6.1 When we collect data through the websites, we collect your personal details on a secure server.
6.2 When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100 percent security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us.
6.3 Where we have given you a password, which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6.4 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised or unlawful access
Article 7 Your rights
7.1 If you are concerned about your data you have the right to access any
7.2 You have the right to ask us to stop using you personal data for direct marketing purposes. You can exercise your right by contacting us by mail at firstname.lastname@example.org.